Frequently Asked Questions
1) General Information
What is foodpanda?
foodpanda is the most established food delivery and marketing platform in Singapore, connecting our customers with the best restaurants around them. We believe food is a pleasure and food ordering should be fast and definitely a fun experience!
Why should my restaurant partner with foodpanda?
As a partner with foodpanda, you will enjoy brand exposure to more than 3 million customers via our platform and marketing channels, access to our rider fleet, incremental revenue and business insights to help track and analyse your restaurant's performance!
How far do you deliver?
Delivery radius is based off a 15-minute delivery time from your restaurant's location, which is approximately 2 to 3 km radius.
What is the delivery charge for customers? Is it the same regardless of the size of the order?
foodpanda applies a distance-based delivery charge which ranges from S$0.99 to S$2.99 regardless of the time of the day or size of the order.
What is the minimum order value on foodpanda?
We have a minimum order of $5 in selected delivery areas and no minimum order in other areas.
Do you deliver 24/7?
Yes we deliver 24/7 in Central, East and Ang Mo Kio areas and will expand the service further in the near future.